Questions and answers about your visit to the treetop walk

Can I take my dog?

Dogs* or any other animals are unfortunately not allowed on the walk.

However, dog kennels with drinking water are available at the treetop walk, which you can use free of charge.
You can find further information at the ticket office.

*Exception: Disabled companion and assistance dogs.

Where can I purchase tickets for the treetop walk in the Naturerbe Zentrum Rügen?

Tickets can be purchased at the treetop walk ticket office.

You can buy tickets and enter the treetop walk until 1.5 hours before closing time.

Do you accept cashless payments?

Yes, we accept EC cards, MasterCard and Visa credit cards in addition to cash.

If required, payment on invoice is possible for groups.

Can I visit the treetop walk in bad weather?

Yes, the walk is open when it rains, and it is cleared of any snow in winter.

We only reserve the right to close the walk for safety reasons in case of thunderstorms, hail, storms and ice.

Are children allowed on the walk?

Of course, children are allowed on the walk. However, children under the age of 14 need to be accompanied by an adult.

The walk is also accessible, i.e. you can also comfortably access the walk with a pushchair or wheelchair.

Families benefit from a family tariff!

There are also some exciting workshops and experiments to take part in our NaturLabor, for example, our popular amber-grinding workshop.

Can I use the walk with inline skates?

Unfortunately, no! You are not allowed to use the walk on inline skates, skateboards, city scooters or bicycles for safety reasons.

How long does it take to visit the walk?

The walk has an overall length of 1,250 metres. Visits can take anything between 1 and 2 hours.

After the tour, you can visit our exciting interactive exhibition “Experience and Understand Nature”, as well as our current temporary exhibition.

  What else is there to see or do apart from visiting the walk?

You’ll find our very own Boomhus restaurant right by exit from the treetop walk.

There’s a beer garden and a free adventure playground for the little ones.

Is disabled parking available?

Disabled parking spaces are available in car park P1.

These are marked, and located 500 metres from the entrance to the treetop walk.

Is the treetop walk accessible with a wheelchair or pushchair?

The treetop walk and the “Eagle’s Nest” are designed to be accessible.

The walk has a maximum gradient of 6 %, and can therefore also be used by wheelchair users or parents with pushchairs.
There are several level resting areas along the way. The Boomhus restaurant is also accessible.

Exit the treetop walk via the exit tower and the Environmental Information Centre.
A lift is available to enable a comfortable, stress-free visit for senior citizens, wheelchair users and parents with pushchairs.

Are there accessible toilets on the treetop walk?

Disabled toilets are available at the Environmental Information Centre.

Is there a baby changing room?

A baby changing room is available in our Environmental Information Centre, free of charge.

Can I borrow a wheelchair or walker?

There is a wheelchair service at the Naturerbe Zentrum Rügen. Wheelchairs and walkers can be borrowed free of charge; please book by telephone. Telephone reservations on +49 38393 662200.

Important information:

• When visitor numbers are particularly high, it is possible that all our wheelchairs and walkers are being used. We thank you for your understanding.

• Please note that a valid photo ID must be left at the ticket office as a deposit.

• You should collect your ID from the ticket office at least 1 hour prior to closing.

• You can also rent:

children's buggies

walking aids

What is the NaturLabor?

The NaturLabor offers environmental learning sessions for school and kindergarten groups, as well as all other groups. You are welcome to make an appointment for your group.

We also have a regular events programme for individual visitors. You can find details in our events calendar.

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